Warranty and Installation Video Guide
Warranty and Installation Video Guide
SOMA ApS
Thank you for choosing our high-quality parasols. Below is information about the product warranty service and installation video to help you use it with more peace of mind.
🛡 Product Warranty Description
We provide a 12-month limited warranty on all parasol products, starting from the date you receive the product. The warranty covers:
Broken or bent frame structure (non-human damage)
Severe fading or cracking of fabric (under normal use)
Missing or faulty factory-installed parts
The following situations are not covered by the warranty:
Damage caused by abnormal use and misoperation
Human modification or unauthorized repair
Damage caused by natural disasters such as storms, heavy rain, ice and snow
Normal wear and aging
To apply for warranty service, please contact us via email support@733gi.com and attach proof of purchase and product photos to explain the problem.
🧰 Parasol Installation Video Guide
To help you quickly install the parasol, we have prepared a detailed installation video for you, including:
Parts identification
Assembly steps of the parasol frame
How to fix the base and lift the parasol
Safe use precautions
📹 How to watch:
You can watch the installation video in the following ways:
Log on to our website: www.soma-shade.dk/installation (example link, please modify according to the actual website)
Or send an email to support@733gi.com to request the video link
Scan the QR code on the manual provided with the product to watch online immediately
❓If you have any installation or use questions, please feel free to contact us:
📧 Email: support@733gi.com
📞 Phone: +45 30 28 21 61
SOMA ApS has always been committed to providing you with high-quality sunshade products and services. Thank you for your trust and support!